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MAIN:
817-763-9966
CUSTOMER SERVICE:
817-569-7272    
FAX:
817-569-7277

3500 W. Vickery Blvd.
Fort Worth, TX 76107


Melanie Moncrief
Senior Vice President




The confidentiality of your personal and private information matters to TrinityBank, N.A. We feel an obligation to keep information about you secure and confidential. It is important for you to know that we do not sell or share customer information with marketers outside of TrinityBank, N.A.

TrinityBank N.A. collects nonpublic personal information about you such as you income, net worth, Social Security number and address for the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us or others
  • Information we receive from a consumer reporting agency
  • Information we receive from other outside sources regarding employment, credit or other relationships
  • Other general information we obtain about you that is not assembled for the purpose of determining credit, cash as demographic information.

We only disclose information we collect, as described above, to third party providers with whom we have an agreement (such as debit card providers & check printers).

In accordance with standard practices of our industry, we have implemented procedures to make sure that our customer information is accurate, current and complete.

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law, such as sending information returns to the Internal Revenue Service, responding to subpoenas and providing information to consumer reporting agencies under the Fair Credit Reporting Act.

We recognize the importance of protecting children’s identities and privacy online. Our web site is not directed at children and we do not knowingly collect or maintain personal information from individuals under the age of 18.

If you decide to close your account(s) or your account becomes dormant, we will continue to adhere to the privacy policies and practices as described in the notice.

At TrinityBank N.A., we safeguard information according to established security standards and procedures, and we continually assess, upgrade and install new technology to protect this information. Employee access to nonpublic personal customer information is limited to those employees with a business reason to know such information. We educated our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and our policies. We take appropriate disciplinary measure to enforce employee privacy responsibilities.

We want you to understand our commitment to personal privacy and the use of nonpublic personal information.

The policies and practices described in this disclosure are subject to change, but we will communicate any significant changes to you as required by applicable law. The policies and practices described in this disclosure replace all previous notices or statements regarding this subject.

Notify Us of Inaccurate Information We Report to Consumer Reporting Agencies.  Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency.  Your written notice describing the specific inaccuracy(ies) should be sent to us at the following address:  Trinity Bank, N.A., 3500 W. Vickery Blvd., Fort Worth, TX. 76107.  Member FDIC